Privacy Policy
Your privacy and data security are our top priorities
Last Updated: January 2025
1. Introduction
We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you visit our platform and tell you about your privacy rights.
2. Information We Collect
We collect several types of information from and about users of our platform:
- Account Information: Email address, username, password, and profile details
- Usage Data: Information about how you use our platform, including interactions with AI companions
- Generated Content: Images, conversations, and other content you create
- Payment Information: Billing details processed securely through our payment providers
- Technical Data: IP address, browser type, device information, and cookies
- Analytics Data: Usage patterns, feature engagement, and performance metrics
3. How We Use Your Information
We use the information we collect for various purposes:
- To provide, maintain, and improve our services
- To process your transactions and manage your subscriptions
- To personalize your experience and deliver relevant content
- To communicate with you about updates, offers, and support
- To monitor and analyze usage patterns and trends
- To detect, prevent, and address technical issues and security threats
- To comply with legal obligations and enforce our terms
4. AI and Machine Learning
Our platform uses artificial intelligence and machine learning technologies. Your interactions may be used to improve our AI models, but we take steps to protect your privacy:
- Personal identifiers are removed from training data
- Conversations are encrypted and stored securely
- You can request deletion of your data at any time
- We do not sell your personal data to third parties
5. Data Sharing and Disclosure
We may share your information in the following circumstances:
- Service Providers: Third-party vendors who perform services on our behalf
- Payment Processors: To process your subscription and credit purchases
- Analytics Partners: To understand how our platform is used
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with a merger, acquisition, or sale of assets
We do not sell your personal information to third parties for their marketing purposes.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal data:
- Encryption of data in transit and at rest
- Regular security assessments and updates
- Access controls and authentication measures
- Secure data centers and infrastructure
- Employee training on data protection
7. Your Privacy Rights
Depending on your location, you may have the following rights:
- Access: Request a copy of your personal data
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your personal data
- Portability: Receive your data in a portable format
- Objection: Object to certain processing of your data
- Restriction: Request restriction of processing
- Withdraw Consent: Withdraw consent where processing is based on consent
To exercise these rights, please contact us through our support system.
8. Cookies and Tracking
We use cookies and similar tracking technologies to track activity on our platform and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
9. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. When you delete your account, we will delete or anonymize your personal data.
10. Children's Privacy
Our platform is not intended for users under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
11. International Data Transfers
Your information may be transferred to and maintained on servers located outside of your jurisdiction. We ensure appropriate safeguards are in place to protect your data in accordance with this privacy policy.
12. Changes to This Policy
We may update our privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date.
13. Contact Us
If you have any questions about this privacy policy or our data practices, please contact us through our support system.